Our team of highly qualified and experienced platform implementers and administrators, ensures the efficiency, continuity and availability of your critical business facing applications.
Remote Platform Administration and Support converts fixed IT costs into variable costs and allows you budget effectively, paying for what you use when you need it. Hiring and training “domain specific” staff is no longer an expensive activity with questionable ROI.
One of the greatest risks to a well-functioning (internal) platform development and maintenance organization is the procurement and retention of expensive domain expertise. High costs, threat of mass exodus and ongoing resource planning challenges, create uncertainty in an organization and inertia in the planning and execution process. At CastleHill, we eliminate these concerns, ensuring service levels remain consistently high and quickly scalable, supporting rapid delivery of customer needs. Every team is backed up by cross functional GRC professionals and every individual has redundant coverage in case availability is interrupted for some reason.
CastleHill maintains the resources necessary ramp up improved platform capability and platform application development projects right away. We are experts in requirements generation, change management, testing and deployment. Our clients recognize that handling these same needs in-house might involve weeks or months to hire the right people, train them, and provide the support they need to be successful. At CastleHill, we have the capability and talent in house, eliminating these hurdles and leveraging years of experience and success at the onset, saving our clients significant time and money.
Every business investment carries a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change quickly. CastleHill can help you build out the systems that manage much of this risk.
All businesses have limited resources and every manager has limited time and attention. CastleHill partners strongly with our clients, providing both strategic direction and suggestions for leveraging opportunities to achieve continuous improvement. Our goal is to integrate and streamline client processes that improve the efficiency and effectiveness of our stakeholder organizations.
Our holistic approach to managing and supporting business critical platforms means stakeholders can spend more time focusing on core business activities that drive profitability, rather than concentrate time and effort on complex IT decisions.
Many businesses can't afford to match the in-house support services that larger companies maintain. CastleHill can help smaller companies act "bigger" by giving them access to the same technology, and expertise that larger companies already enjoy.
ProcessUnity is an outstanding cloud based GRC platform solution, frequently selected for its low barrier to entry and highly configurable capabilities. As with any custom platform however, ProcessUnity requires some level of specialized oversight to ensure it consistently delivers on its promised capabilities while integrating smoothly with enterprise processes. Additionally, advanced operations and the ability to quickly deploy custom workflow, notifications and reporting requires not only platform knowledge, but strong business analysis and data analysis skills that may not be organic to internal platform maintenance teams.
We are both a trusted ProcessUnity partner, and highly experienced and effective at managing Governance, Risk and Compliance functions across a broad range of disciplines.
With CastleHill, our clients receive professional ProcessUnity support on a daily basis, as well as access to cross-functional enterprise teams necessary for the planning and deployment of well-designed and integrated system enhancements.
RSA Archer is a world class leader in providing effective solutions for strong risk management and unified views of risk-related activities. The Archer platform is found in almost every Fortune 500 company, and thousands of additional businesses where effective risk management is becoming the primary source of competitive advantage in the marketplace.
CastleHill employees and those of our sister company, Global Operations and Risk Solutions (Professional Services for domestic tier one financial services institutions), have successfully deployed some of the largest, most complex RSA Archer instances in the country. We are platform experts, fully aware of RSA Archers outstanding capabilities and occasional limitations. We know how to effectively and efficiently generate maximum benefit from our clients’ investment in the platform.
Our expert platform management and support teams can help you get the most out of your day to day Archer platform operations, demonstrating outstanding communications, collaboration and integration with our clients’ internal stakeholders. We are partners you can count on to deliver outstanding results on a consistent basis.
CastleHill provides the people, process and tools required to efficiently manage our clients Governance, Risk and Compliance programs. Our Managed Service offerings free our clients from the administrative burdens of managing GRC Programs, allowing them to focus their efforts on managing the risk and profitability of their core business.
CastleHill Managed Service offerings reliably and effectively extend the clients GRC programs beyond their existing capabilities by providing the people, processes and technology required to efficiently manage their programs. The offerings provide scalable Risk Management solutions that adapt quickly to changes in business, operational and regulatory environments.
Our team of expert consultants provides design guidance and configuration for both new RSA Archer implementations and the transformation of existing applications. We specialize in the end-to-end migration of legacy capability, workflow and processes to the RSA Archer platform.